Student Services
Moving somewhere new
Moving somewhere new
shouldn't mean doing it alone.
Our student services team is based on campus during office hours — here for anything from visa paperwork to a hard day, from your first week to your last.
On campus Monday–Friday
Confidential 1:1 appointments
One team, every step of the way
Settling in
General advice and information
Our student services team is based on campus during office hours and is the first point of contact for students — for anything to do with the College itself, or with settling into life in Malta.
Induction
Before term starts, you'll go through a proper induction — what to expect from College life, how the campus works, and who to go to for what. It's designed so nothing about your first weeks feels like guesswork.
Visa, residence and work permits
Guidance through your study visa application and residence permit, including what documents you'll need and how the local process works. If you plan to work part-time alongside your studies, we'll help you understand what's permitted and how to apply.
Accommodation
Help finding somewhere to live that suits your budget and routine — including introductions to our accommodation partners near campus — and support if anything needs sorting out once you're there.
Health insurance and healthcare access
Advice on arranging the health insurance you'll need as an international student, and help understanding how to access Malta's national health service if you ever need to see a doctor.
Getting around
From arranging an airport transfer for your arrival to applying for a local bus card, we'll make sure getting to and from campus is one less thing to think about.
Cultural orientation and community
Introductions to Maltese culture and everyday life, plus connections to cultural and ethnical associations if you'd like to stay close to home while you're here.
Religious and spiritual life
Help finding a place of worship or community that reflects your beliefs, wherever they fall.
Finance and funding
Advice on student stipends, scholarships and grant schemes — including Malta's Get Qualified scheme — and who to speak to if you're trying to work out what you're eligible for.
Campus and accessibility
Support finding your way around campus, and making sure the facilities you rely on are actually accessible to you — raise it early and we'll work it out together.
Life in Malta
Practical, honest advice on day-to-day life on the island and in the local community — the kind of thing that's hard to Google but easy to just ask.
Students with families
If you have parental or domestic responsibilities, we'll help you arrange what you need locally — from daycare and childminding to connecting with schools.
Your studies
Academic support
Our student administration team handles the academic side of things — coordinating with lecturers on deadlines, assignments, assessment dates and any changes to your timetable.
Enrolment and email
Help getting formally enrolled and set up with your student email account, which is how the College and your lecturers will reach you throughout the year.
Student portal and IT support
Guidance logging into and using the student portal, plus technical support if something isn't working the way it should.
Attendance and timetable
If something's making it hard to attend — a clash, a personal circumstance, anything — talk to us early. We'd rather help you find a way through than deal with the fallout later.
Writing and academic integrity
Support with structuring and writing assignments, and clear guidance on what plagiarism actually means in practice, so you can write with confidence rather than anxiety.
Knowing who to ask
Not every question belongs to the same office. We'll point you to the right person for academic procedures rather than leaving you to work it out.
Your Programme Director and lecturers
If a concern needs to go further than us, we'll liaise directly with your Programme Director or lecturing staff on your behalf.
Student reps and the buddy system
Every cohort has student representatives, and new arrivals are paired with a buddy already settled at MUV — someone who's been through exactly what you're going through now.
Internships and career paths
Advice on internship options relevant to your field, and honest conversations about the career paths your qualification can lead to.
Study exchange
Information on exchange programmes if you're interested in spending part of your studies elsewhere.
Library and equipment
Access to the virtual library for your coursework and research, and use of a laptop if you need one for your studies.
Health & wellbeing
Student welfare: physical and mental wellbeing
If you need support beyond day-to-day advice, our student services team will arrange an appointment with a warranted psychologist. They'll carry out an initial session to understand what's going on, talk through a course of action with you, and refer you on to a specialist if that's what's needed.
Psychological support
Confidential guidance on mental health issues, whatever they are — you don't need to be in crisis to ask for time with someone.
Referral to specialists
Where a physical or mental health difficulty needs more specialised care than we can provide, we'll help connect you with the right professional.
Learning difficulties and access arrangements
If you have a learning difficulty, or a physical or sensory impairment, we'll work with you on the access arrangements and special educational needs support you're entitled to.
Diversity and belonging
Support and awareness around diversity, so students from different backgrounds feel genuinely welcome here — not just accommodated.
Bullying, harassment and discrimination
If you experience or witness bullying, harassment, discrimination, or anything that raises an ethical concern, this is the office to bring it to. It will be taken seriously.
When things get hard
Whether it's stress, a personal circumstance, or something going on outside of College altogether, you don't have to carry it alone or wait until it affects your studies to say something.
Get in touch
Email the Support Office →
Talk to Student Services
On campus during office hours — for anything from visas to timetables to how you're settling in.
Emailinfo@muv.edu.mt
Phone+356 2703 8306
Where131 Valley Road, Birkirkara